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All beverage fittings and cold plates manufactured and/or sold by Fittings, Inc. are guaranteed to be free of defects in workmanship and materials, under normal use and regular service, for a warranty period of one year. We maintain the right to inspect the product to determine if it is, in our opinion, defective. Fittings, Inc. will not be liable for indirect or consequential damages or expenses which might result from using our products. Any warranties except the above, express or implied, are excluded. If any defect is discovered in the product during the warranty period, the purchaser must notify our customer service department to obtain a Return Material Authorization (RMA) number, and further instructions on how to return the product for service. Purchaser must follow the provided instructions.

Customer Service

E-Mail: Phone: (800) 473-3301 during working hours 8:00 AM until 5:00 PM Central Time (USA) Fittings, Inc. will have no responsibility to honor claims received after the date the applicable warranty expires. After receipt of a product which Fittings, Inc. determines is defective, Fittings, Inc. will, at its option, either (1) repair the product, (2) replace the product, or (3) refund the purchase price for the product. Fittings, Inc. determination of defects is final. Failure by purchaser to give notice of claims of breach of warranty within the Warranty Period shall be deemed an absolute and unconditional waiver of purchaser’s claim for such defects. Products repaired or replaced during the original warranty period shall be covered by the foregoing warranties for the remainder of the original warranty period or ninety (90) days from the date of delivery of the repaired or replaced Products, whichever is longer. Fittings Inc. is not responsible for parts damaged from factors including, but not limited to any part that has been subject to misuse, neglect, alteration, accident, unauthorized service, abuse, or to any damage caused by transportation. This warranty does not cover items subject to normal wear and tear (gaskets, seals, o-rings, etc.). TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. FITTINGS, INC. SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IF FITTINGS, INC. CANNOT LAWFULLY DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE WARRANTY PERIOD. NO FITTINGS, INC. RESELLER, AGENT, OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY. To the maximum extent permitted by law, Fittings, Inc. liability hereunder in any case is expressly limited, at Fittings, Inc. election, to repair or replacement of the product or to the repayment of, or crediting the user with, an amount equal to the purchase price of such goods. To the maximum extent permitted by law, Fittings, Inc. is not responsible for, and purchaser releases Fittings, Inc. from, direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or related in any way to the equipment, or under any other legal or equitable theory, including without limitation loss of beverage, loss of gas or loss of sales. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.