If you are not completely satisfied with your purchase for any reason, please contact us. Authorization is required for any merchandise return. Contact us for a return material authorization number, describe the items being returned and the reason. All returned items must be shipped within twenty one (21) days of receipt. Returned items must unused and in original condition.
All orders filled correctly are subject to a 10% ($10.00 minimum) handling and restocking charge. Customers are responsible for all shipping charges. Shipping charges must be prepaid on all return shipments. And for your protection, we recommend you insure all returned packages. Fittings, Inc. is not responsible for returned shipments that are lost, pilfered, or damaged.
Cancellations or refusal of orders, which have already shipped, are subject to the 10% ($10.00 minimum) handling and restocking charge. Heavy or oversize items that shipped via freight carrier, are also subject to return freight charges.
Our staff processes returns as quickly as possible, but processing, and posting refunds to credit cards, can be complicated. Once returns are received, please allow 7 to 10 business days for a refund to be posted to your credit card.